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Management Team

Professionals around the globe who exemplify our core values of integrity, dedication and knowledge

Ken Hazen, CTSI-Global President and CEO
Ken Hazen
President & Chief Executive Officer

J. Kenneth Hazen is the President and CEO of CTSI-Global. Ken is a native Memphian, graduating from the University of Memphis with a B.B.A. in 1975. After a successful career in industrial sales, Ken formed a transportation consulting company called Multi-Modes, Inc. in 1981 before purchasing Continental Traffic Service, Inc. in 1982. Hazen is the co-author of The Role of Transportation in the Supply Chain and The Role of Freight Bill Payment and Transportation Information in the Supply Chain Industry. He has also been active in the community, having served as Chairman of Associated Catholic Charities of West TN and President of the University of Memphis Alumni Association and Board of Visitors. He has been a fundraising leader for St. Jude Children's Research Hospital and others.

Senior Vice President of Finance
Gwyn G. Curtis
Senior Vice President of Finance

After 25 years of experience in finance, Gwyn G. Curtis joined the CTSI-Global team in 1995. With this expertise, she rapidly advanced to the position of Manager of Accounting. In 2007, she was promoted to Vice President of Finance.

Senior Vice President of IT Operations
Phillip Mashburn
Senior Vice President of IT Operations

Phillip Mashburn graduated from Mississippi State University with a B.S.E.E. (Bachelor of Science in Electrical Engineering). Phillip is Vice President of IT Operations and has been with CTSI-Global since 1997.


Senior Vice President of Global Sales
Brian Scott
Senior Vice President of Global Sales

Brian was instrumental in developing the CTSI-Global Transportation Management System (TMS), lending his logistics operational experience to the development team. He joined CTSI-Global in 1998 to lead the audit department following a five-year tenure with BMG Music as a Transportation Manager. He was promoted to Director of Consulting in 2002 and Vice President, TMS & Consulting in 2006. Brian holds a B.S. in Industrial Management with a concentration in Logistics from Clemson University.

Vice President of Carrier Relations
Jim Bean
Vice President of Carrier Services

Prior to joining the TMS team at CTSI-Global in 2007, Jim spent over 30 years in management positions covering transportation operations, logistics and supply chain solutions with Roadway Express, Roadway Package System, Watkins Motor Lines and Accuship. He was promoted to his Vice President of Client Services in 2009 and his current position in 2011. He holds a B.S. degree in Human Resources from the University of Tennessee.

Vice President of EMEA Operations
Donal Brennan
Vice President of EMEA Operations -- Limerick office

Donal Brennan joined CTSI-Global in 2006 with extensive knowledge in transportation and logistics. He has years of industry experience within the freight forwarding community in Ireland and the UK. In recent years, he was involved in many VMI projects for multinational companies in Ireland and the UK as well as the sourcing of raw materials from China. Donal's background includes providing consultancy work in reducing freight costs, identifying logistics opportunities and improving supply chain processes within many organizations. Donal is responsible for CTSI-Global's EMEA operations and is a key player in supporting our global clients.

Thomas Duke, CTSI-Global Vice President of Client Services
Thomas Duke
Vice President of Client Services

Thomas is responsible for global support services which includes implementations, client services, carrier services, consulting services and professional services. Thomas joined CTSI-Global in 2004 and was key to the early success of our TMS launch. Since then he has held various management positions throughout the company before being promoted to his current role as Vice President of Client Services.

Chief Technology Officer
James Hanauer
Chief Technology Officer

James Hanauer earned a B.S. in Computer Science from Angelo State University. With experience across a variety of industries, his technology and systems expertise includes Enterprise Application Integration, Service Oriented Architecture, Complex Event Processing, Event Driven Architecture, SaaS, S+S, .NET, SQL Server, Oracle, DB2, ESRI spatial technologies, Classic VB, ADO, OLE, COM+, AJAX, C++, IBM 360/370 Assembly, Java, NiagaraAX, People Soft, MAXIMO and BANNER CIS. He previously held the position of CTSI-Global Senior .Net Developer before he was named Chief Technology Officer. James is an internationally certified black belt in ITF Tae-KwonDo, former instructor and National Champion.

Chief Operating Officer
Jay Hazen
Chief Operating Officer

Jay Hazen worked in and consulted on the internal operations and international development of CTSI-Global for years before being named Chief Operating Officer in 2014. Jay earned his B.A. in Political Economy from Tulane University's Murphy Institute as well as an I.M.B.A. in Global Supply Chain Management from the Daniels College of Business in Denver. Jay previously served as the President for the Rocky Mountain Region of the Council of Supply Chain Management Professionals and is involved with philanthropic organizations including the Boys and Girls Club of Greater Memphis and Doctors without Borders.

Vice President of IT Freight Payment Operations
Subramani Krishnamoorthy
Vice President of IT Freight Payment Operations

Subramani has acquired in-depth knowledge of logistics and freight payment operations with CTSI-Global since 1998. He has worked extensively over the past 30 years in multiple areas of Information Technology including Mainframe, Midrange, Unix, Oracle, Ingres and AS/400. Previously at Coats Viyella (UK) / Madura Coats, a leader in the textile industry located in Bangalore with a chain of locations, Mani handled many application areas including manufacturing, logistics, transportation, accounting, stocks, payroll, time office and retail sales systems in addition to major projects for Mascon Global in Chennai and Chicago. Subramani holds his Master's in Economics and Statistics from Indian University.

Vice President of Compliance and Contracts
Michael N. Lyons
Vice President of Compliance and Contracts

Mike joined CTSI-Global in 1995 as Vice President, Information Technology. Formerly, he has held positions at Fischer Lime & Cement Co., ContiCotton, Tandy Corp. (RadioShack), Malone & Hyde and Caterpillar. Mike received his A.S. in Business Data Processing from State Technical Institute in Memphis and his B.A. in Business Administration (Accounting) from the University of Memphis. He earned his M.B.A. from the University of Texas at Arlington. His professional certifications include Certified Public Accountant (CPA) - State of Tennessee, Certified Management Accountant (CMA) and Certificate in Data Processing (CDP). His professional affiliations include The American Institute of Certified Public Accountants, Tennessee Society of Certified Public Accountants and Institute of Management Accountants.

Vice President of TMS
Josh Miller
Vice President of TMS

Josh Miller joined CTSI-Global in 2000. Since that time, Josh has served as the Audit Manager, TMS Product Manager and Director of TMS. In 2009, Josh was promoted to Vice President of TMS. Prior to joining CTSI-Global, he spent three years as a Logistics Analyst for NexAir. Josh earned a B.S. Degree with a concentration in Business Management from Christian Brothers University. He has been a key player in the growth and expansion of CTSI-Global. His focus is on optimizing TMS supply chain solutions in order to provide excellent value and service to our global customers.

Vice President of Freight Payment Operations
Kristy Sutton
Vice President of Freight Payment Operations

Kristy Sutton has 30 years of experience in logistics, project and operational management, process improvement, finance and long-term strategic planning. Kristy joined CTSI-Global as a financial analyst where she provided executive support directly to the President. Kristy was then promoted to Vice President of Human Resources. Throughout her tenure at CTSI-Global, Kristy has served as Vice President of Implementations and Quality Assurance and Vice President of Special Projects before accepting her current position, Vice President of Freight Payment Operations. Kristy oversees CTSI-Global's worldwide freight payment production operations. Kristy and her staff are responsible for the efficient, accurate and timely processing and audit of CTSI-Global's client freight invoices. Kristy holds a Bachelors of Business Administration in Finance from The University of Memphis.

South Asia Manager of MIS / Production
Narasimhan Aakur
South Asia Manager MIS / Production -- Chennai office

Narasimhan "ASN" Aakur earned his B.S. in Computer Engineering Technology and has a Diploma in Electrical and Electronics Engineering. Narasimhan is an IBM-certified RPG IV specialist and has more than 11 years of experience in design, development, testing and implementation of application systems in IBM midrange AS/400 systems. He held positions at Arvind Infotech Private Limited, Pushpa Infotech and Mascon Global Limited in Chennai, India. While working for Mascon Global, he implemented CTSI-Global's AS400 enhancements and joined CTSI-Global in 2000. ASN manages all aspects of CTSI-Global's South Asia operations that include IT support and production. He also has diplomas in computer applications (Unix, C, Oracle, AutoCAD and ISO-9000) and in .net technology.

Director of APAC Operations
Lucille Lepez
Director of APAC Operations -- Singapore office

Lucille Lepez has a diverse range of global experiences, including living and working in Singapore, France and the UK as well as studying in France and the US. She joined the CTSI-Global team in 2010 after nearly 10 years of experience in client services, sales and marketing with employers such as Kodak and Toshiba. Her education includes a Master in Management at Audencia Business School and a Bachelor of Law at the University of Lille. Lucille is responsible for our APAC Operations, which mainly concerns business development and client services.


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