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Claims Management

An integrated online solution to file loss and damage claims with automated carrier notification & claim tracking through resolution

CTSI-Global offers the first Claims Management solution that integrates with all required financial, information management and carrier programs.

Claims Management

Key Features of CTSI-Global's Claim Management Include:

  • Online functionality to record all overage, shortage, and/or damaged (OS&D) claims
  • Online data management interfacing with all shipment and billing records
  • Ongoing OS&D claims tracking tied to specific carrier PRO numbers
  • Claims Cycle Reporting highlighting the status of all open and closed OS&D claims
  • Automated OS&D claims letter generated to carriers with exception follow-up
  • OS&D claims performance included in standard Carrier Report Card reporting

Highlights Include:

  • Loss Claims
  • Damage Claims
  • Overcharge Claims
  • Claim Summary
  • Letters to Carriers
  • Proactive Process Tracking

Choose from Claims Management TMS application or full-service Claims Management.